TOPIC: lig cut - dr carney - 2/9

chat - best dr you have tried? my surgery resulted in retraction AND a hideous scar - looking for Revision - thanks in advance.

@christiancasey I checked with the team and we still have not heard from you. You are more than welcome to DM me here or call the office, but we have no way of knowing who you are or how to help unless you contact us.

hi everyone! called twice, left messages with the person answering, let them know i was calling as a patient AND as a commenter here and.. crickets. not one word. ill call again on monday but heres hoping. xoxo

hi everyone! called twice, left messages with the person answering, let them know i was calling as a patient AND as a commenter here and.. crickets. not one word. ill call again on monday but heres hoping. xoxo

@christiancasey Sir, I have asked you to reach out here so I can get you directly in touch with who you need to speak to instead of leaving a message with our answering service, but I have not heard from you. @Skeptical_One reached out and let me know you contacted him and I asked him to have you please reach out to me, which you have not done. I have asked around the office and we have not received any contact from you, so I wonder if you're calling an old phone number that is no longer associated with our clinic or reaching out to Dan who is no longer with us, since it has been almost 2 years since we've heard from you or had you in the clinic. Please DM me or call John at (445) 220-0765 when we reopen tomorrow at 8am Eastern Time so that we can best assist you. I don't know when you tried calling, but if it was after 3pm this past Tuesday, we have been closed for the Thanksgiving holiday and the weekend.

@christiancasey Please DM me at your earliest convenience so I can get you in touch with who you need to speak to. I just checked with everyone in the office who has access to emails and messages, and we have received no emails or messages regarding this matter. We would like to be able to help you but have no way of knowing who you are or the details of your case and how we can help until we speak to you. I'm not sure who you left messages with, but it was not us. Again, please reach out to me via DM so we can get you in contact with the right person.

The scar and retraction statements just took this surgery off the list for me

Sounds weird in that the patient never got back in touch with the surgery center.

Alittlebigger wrote: Sounds weird in that the patient never got back in touch with the surgery center.

not true - i spoke twice with the clinic - venita - and no one ever called me back..

DM'ing now

Great….i hope you get some resolution to what the issues are. Please keep us informed. Best of luck.

Thanks for the DM, @christiancasey . I just responded a little while ago.

Just to clarify for everyone following this, Ray did call and leave a voicemail, but as I explained in our private message, the new spam blocking filters on cell phones often mark our call as spam, the phone does not ring, and our voicemail gets sent to a hidden folder. This patient and I are now in contact and I'm waiting to hear back about the best time, date, and phone number for Ray to call again.

you guys can say whatever but I do agree your clinic cares about their patients post procedure

hi chat - spoke with ray about 2 weeks ago.. radio silence since. i just dont understand this clinic..

hi chat - spoke with ray about 2 weeks ago.. radio silence since. i just dont understand this clinic..

Sir, respectfully, you were to send in photos for Dr. Carney to review and we have not received them yet. We have been waiting for you to get back in touch with us with those so we can know what all you need to have done. Moving forward, if you feel like we are "ghosting" you, you are more than welcome to DM me here and I will get you in touch with Ray or whomever else you need to speak with. We are trying to do everything we possibly can to help you.

hello! I spoke with ray last week (or week before last). Sent him some pics and now waiting to hear back. ill keep yall posted.

odd - i thought i replied. anyway, spoke with ray last week or before and sent in some pics. now just waiting to hear back.